Shipping policy
Shipment processing time
All orders are processed within 3-5 business days. Papermoonisland does not ship on weekends and US federal holidays. Estimated delivery time listed below begins once your order has been mailed out, not from the time your order was placed.
Domestic Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
|
Standard Rate Shipping (US Only) USPS or UPS Ground |
3-7 Business Days (Time in transit not guaranteed) |
Varies by destination |
|
Free Shipping on Orders over $45 (total before sales tax, US Only) USPS or UPS Ground |
3-7 Business Days (Time in transit not guaranteed) |
FREE! |
|
USPS Priority Mail (US Only) US Postal Service |
2-3 Business Days (Time in transit not guaranteed) |
Varies by destination |
|
UPS Next Day Air (US Only) |
1 Business Day |
Varies by destination |
International Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment Method |
Estimated Delivery Time |
Shipment Cost |
|
DHL Express Worldwide (Outside US) |
Insured Global Shipping with tracking. Usually Takes 3-8 Business Days for Most Major Destinations |
Varies by Country |
|
UPS Worldwide Expedited (Outside US) |
Insured Global Shipping with tracking. Usually Takes 4-7 Business Days for Most Major Destinations |
Varies by Country |
Note to Non-US Purchasers: Your country's government or customs office may charge you a customs duty or import tax on your shipment. As the importer, you are responsible for all customs duties imposed by your respective government. Papermoonisland has no control over the duty process and is unable to provide any information about possible duties, charges or rates in advance, as each countries' laws and rates are different. Please consult with your local customs office for further information.
Shipment confirmation and order tracking
You will receive an email confirmation with tracking information once your package is on its way.
Damages
Papermoonisland is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.